We stand behind our products and want our customers to have a positive experience. If for any reason you are not satisfied, simply return the unused portion for an exchange or full refund of the product purchase price.  

Your refund will be credited to your original payment method.  We typically process approved return/refund requests within 1-2 business days.   

Only purchases up to $110.00 qualify for a refund.  Limited to one return/exchange per customer.

We typically process approved return/refund requests within 1-2 business days.

If your product was purchased through a True Sleep distributor or retailer, you will need to go back to your original purchase location for any return or exchange.

For returns or any other questions, contact us at and one of our Customer Care Representatives would be happy to assist you!

By agreeing to the terms and conditions you agree that you understand that the products purchased contain cannabinoids from hemp oil.  These products have not been evaluated by the FDA, we make no claims as to any benefits from our products.  If you decide to purchase our products, you do so based on your personal opinions as to any benefits that they may provide.  


We allow three days from the date of delivery to notify us if there is any type of defect with a product or if the package was damaged in transit. If we are not notified of defects or damages within the 3 day window, it is understood that the package and products are in good condition upon delivery.


We generally ship all items within 1 or 2 business days of our receipt and acceptance of order. We ship via U.S. Postal Service Priority Mail, which generally results in delivery within 2 to 3 days, excluding weekends and federally observed holidays. In some cases, shipping may get delayed.

We provide you with an email confirmation and tracking number to follow your shipment for updates for orders in the United States. Packages can be tracked through the U.S. Postal Service website.

Any questions concerning your shipment, please email us at